The global bot services market size was USD 1.22 Billion in 2021 and is expected to register a revenue CAGR of 33.68% during the forecast period, according to the latest analysis by Emergen Research. Growing advancements in chatbot technologies and rising initiatives from the government are factors projected to support market revenue growth between 2021 and 2030. For example, on December 7, 2022, London's Violence Reduction Unit (VRU) financed a new chatbot service to assist children who are in danger of exploitation in collaboration with the nonprofit Missing People. The chatbot service will provide youths between the ages of 13 and 18 with free, private support using online chatbots and one-on-one conversations with qualified support staff. Young Londoners who are concerned about something that is happening to them can contact the one-to-one messaging platform seven days a week from 4 p.m. to 11 p.m., with the bot and online counseling available 24 hours a day thanks to funding from London's VRU.

The market size, revenue growth, and CAGR from 2022 to 2030 are all addressed in the Bot Services Market Analysis. The research also gives significant insights into the top market players, including SWOT analysis, Porter's Five Forces analysis, and feasibility analysis, to give readers a competitive edge. The study focuses on the current epidemic's most recent trends, major challenges, opportunities, and limitations.

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The study outlines the rapidly evolving and growing market segments along with valuable insights into each element of the industry. The industry has witnessed the entry of several new players, and the report aims to deliver insightful information about their transition and growth in the market. Mergers, acquisitions, partnerships, agreements, product launches, and joint ventures are all outlined in the report.

The leading market contenders listed in the report are:

IBM, Microsoft, Google, Amazon.com, Inc., Nuance Communications, Inc., Inbenta Holdings Inc., Creative Virtual Ltd., Enterprise Bot, Chatfuel, Artificial Solutions, Alvaria, Pandorabots, Inc., Creative Virtual Ltd

Target Audience of the Global Bot Services Market Report:

Key Market Players

Investors

Venture capitalists

Small- and medium-sized and large enterprises

Third-party knowledge providers

Value-Added Resellers (VARs)

Global market producers, distributors, traders, and suppliers

Research organizations, consulting companies, and various alliances interested in this sector

Government bodies, independent regulatory authorities, and policymakers

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Major Geographies Analyzed in the Report:

North America (U.S., Canada)

Europe (U.K., Italy, Germany, France, Rest of EU)

Asia Pacific (India, Japan, China, South Korea, Australia, Rest of APAC)

Latin America (Chile, Brazil, Argentina, Rest of Latin America)

Middle East & Africa (Saudi Arabia, U.A.E., South Africa, Rest of MEA)

Market Segmentations of the Bot Services Market

This market is segmented based on Types, Applications, and Regions. The growth of each segment provides accurate forecasts related to production and sales by Types and Applications, in terms of volume and value for the period between 2022 and 2030. This analysis can help readers looking to expand their business by targeting emerging and niche markets. Market share data is given on both global and regional levels. Regions covered in the report are North America, Europe, Asia Pacific, Latin America, and Middle East Africa. Research analysts assess the market positions of the leading competitors and provide competitive analysis for each company. For this study, this report segments the global Bot Services market on the basis of product, application, and region:

Segments Covered in this report are:

Technology Outlook (Revenue, USD Billion; 2019–2030)

Platform

Framework

Mode of Interaction Outlook (Revenue, USD Billion; 2019–2030)

Text and Rich Media

Video

Audio

Deployment Outlook (Revenue, USD Billion; 2019–2030)

Social Media

Website

Mobile Applications

Contact Center

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Some Key Highlights From the Report

The marketing & sales segment is expected to register rapid revenue CAGR due to rising demand for bot services. To cut expenses, many organizations automate their labor-intensive, repetitive procedures. To significantly save expenses, businesses are primarily focusing on automating customer service and sales.

The travel & hospitality segment is expected to register significant revenue CAGR during the forecast period. Artificial Intelligence (AI)-driven chatbots offer a simple and affordable replacement for expensive and complex customer service. Chatbot-based customer service is ideal for the travel and hotel industries. Chatbots provide a better and simpler way to communicate with clients in tourism, travel, and hospitality.

Market in North America accounted for the largest revenue share in 2021. This is attributed to availability of top competitors and the rapid adoption of cutting-edge technologies in the region's various industries.

Additional information offered by the report:

Along with a complete overview of the global Bot Services market, the report provides detailed scrutiny of the diverse market trends observed on both regional and global levels.

The report elaborates on the global Bot Services market size and share governed by the major geographies.

It performs a precise market growth forecast analysis, cost analysis, and a study of the micro- and macro-economic indicators.

It further presents a detailed description of the company profiles of the key market contenders.

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