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QuickBooks Enterprise: Common Errors and How to Fix Them


QuickBooks Error is a powerful accounting software designed to handle complex business processes. However, like any software, users may encounter errors that can disrupt operations. Below is a detailed list of common QuickBooks Enterprise errors, their causes, and solutions to help you troubleshoot effectively.


1. Company File Errors

Error -6000, -77
Description: Occurs when the company file is stored in an incorrect folder or has improper permissions.
Solution: Ensure the file is in the correct folder with proper permissions. Use the QuickBooks File Doctor tool to repair the file.

Error -6000, -80
Description: Caused by network issues or a corrupted company file.
Solution: Check network connectivity, ensure the file isn’t being accessed by multiple users, and run the File Doctor.

Error -6123, 0
Description: QuickBooks cannot access the company file due to network issues or database corruption.
Solution: Update QuickBooks to the latest version and reconfigure hosting settings on the server.


2. Installation and Update Errors

Error 1603
Description: Indicates a problem with Microsoft .NET Framework during installation.
Solution: Repair or reinstall Microsoft .NET Framework.

Error 1904
Description: Files fail to register during installation, often due to system file issues.
Solution: Run the QuickBooks Install Diagnostic Tool.

Error 15215
Description: A payroll update error caused by incorrect internet settings.
Solution: Restart your computer and ensure that no other applications are using bandwidth. Configure your firewall to allow QuickBooks connections.


3. Performance and Multi-User Errors

Error H101, H202, H303, H505
Description: These errors occur in multi-user mode due to hosting configuration or firewall restrictions.
Solution: Verify hosting settings, check firewall permissions, and ensure the QuickBooks Database Server Manager is running.

Error 6073
Description: Indicates that the company file is already open in single-user mode.
Solution: Close the file on the workstation where it is open and switch to multi-user mode.


4. Payroll and Tax Errors

Error PS032, PS077
Description: Payroll update errors caused by damaged payroll files or incorrect billing information.
Solution: Verify your billing information and update QuickBooks payroll.

Error PS058
Description: Indicates a file copy or encryption issue during payroll updates.
Solution: Restart your computer and retry the payroll update.


5. Sync and Integration Errors

Error 3140
Description: Occurs when syncing QuickBooks with third-party applications.
Solution: Ensure third-party application settings are correctly configured and update QuickBooks.

Error 12007
Description: Caused by internet connection problems while updating or syncing QuickBooks.
Solution: Check your internet connection and security settings.


6. Data Damage Errors

Error 80029c4a
Description: Indicates a missing or corrupted DLL file.
Solution: Reinstall QuickBooks or repair the installation.

Error C=343
Description: Occurs when QuickBooks cannot read a Desktop file.
Solution: Update QuickBooks to the latest version and repair the company file.


7. Printing and PDF Errors

Error -20
Description: Printing error due to a missing or incorrectly configured printer driver.
Solution: Reinstall the printer driver and ensure it is set as default.

Error -30
Description: Caused by issues in the PDF or print driver.
Solution: Use the QuickBooks Print and PDF Repair Tool to resolve.


8. Database Errors

QBDBMgrN Not Running
Description: The database server is not running, often due to improper service configuration.
Solution: Restart the QuickBooks Database Server Manager and ensure it is set to automatic start.

Error -607
Description: Indicates an issue with the QuickBooks Database Server Manager.
Solution: Reconfigure the Database Server Manager and restart it.


Tips for Avoiding QuickBooks Errors

  • Keep QuickBooks updated to the latest version.

  • Use the QuickBooks Tool Hub for troubleshooting.

  • Ensure your system meets QuickBooks’ hardware and software requirements.

  • Regularly back up your company files.